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Amazon Hiring Transportation Representative

Amazon is seeking a Transportation Representative (L2 Associate) in Telangana to serve as the primary interface between Amazon and its delivery partners. This role involves troubleshooting delivery partner issues, providing process improvement suggestions, and ensuring effective communication and service. If you have strong problem-solving skills, excellent communication abilities, and experience in logistics, this position could be ideal for you.

Job DescriptionDetails
Job TitleTransportation Representative (L2 Associate)
Job ID2676999
LocationTelangana (Virtual Location – UP)
Employment TypeFull-time
DepartmentASSPL (Amazon Seller Services Pvt. Ltd.)
Starting Date of Online ApplicationNot specified
Last Date of Online ApplicationNot specified
Amazon Hiring Transportation Representative

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Overview:

As an L2 Associate, you will act as the primary interface between Amazon and our delivery partners. You will be responsible for identifying and troubleshooting delivery partner issues, providing process improvement suggestions, and maintaining high performance metrics.

Summary of Responsibilities:

  • Communication:
    • Effectively communicate in a clear and professional manner at all times.
    • Provide prompt and efficient service to Amazon customers and delivery partners.
  • Issue Management:
    • Handle sensitive cases by following the escalation matrix.
    • Actively seek solutions through logical reasoning and identify trends to suggest process improvements.
  • Performance:
    • Demonstrate excellent time-management skills.
    • Maintain or exceed targeted performance metrics.

Basic Qualifications:

  • Graduation in any specialization from a recognized university.
  • Excellent communication skills (written and verbal).
  • Ability to communicate correctly and clearly with all customers.
  • Good comprehension skills – ability to clearly understand and state the issues customers present.
  • Ability to concentrate and follow customer issues to resolution.
  • Work successfully in a team environment as well as independently.
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer.
  • Excellent typing skills.
  • Demonstrates an ability to successfully navigate websites.
  • Proficient knowledge of email applications.

Preferred Qualifications:

  • Logistics background and experience in a similar role.
  • Proficiency in Excel.
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Pratik Nagda
Pratik Nagdahttp://careerboostzone.com
My name is Pratik Nagda and I am a resident of the small town of Nallasopara in Maharashtra. I come from a very poor family and I live with my mom. My father was dead when I was in 4th grade. Due to that financial issue, I was forced to go to a hostel from the 5th to the 10th. I know the basics of blogging and all because in my final year of school, after that, when I came home, I had a great fight with my mom because she wanted to take me science and I wanted to take science. Finally, I convinced my mom. I have done engineering at St. John College of Engineering and Management, which is in Palghar. I still love my college very much. Even today, I keep sharing the experiences of my college with my readers. Today I am the owner of the CareerBoostZone English blogging site and through my blog, I have prepared a better employment platform for Readers I feel happy that I tried to empower readers by helping in employment and the development of the country. And my efforts are continuing towards success.
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