HomeJobAssociate: Customer Experience at Blenheim Chalcot India

Associate: Customer Experience at Blenheim Chalcot India

About Blenheim Chalcot

Blenheim Chalcot is a global venture builder known for creating disruptive businesses across various sectors, including FinTech, EdTech, and GovTech. Established in 2009, Blenheim Chalcot India plays a pivotal role in driving innovation and entrepreneurship, supporting a diverse portfolio of ventures that shape global trends.

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Job DetailsDetails
Company NameBlenheim Chalcot India
Job TitleAssociate: Customer Experience
LocationMumbai, India
About Salary FinanceSalary Finance is a leading FinTech platform offering financial employee benefits. It supports millions of employees across the UK and US, focusing on financial health and happiness.
Experience RequiredCustomer service experience preferred
Education RequirementHigh School Diploma and above
Key ResponsibilitiesRegulatory communications, customer support, and report generation
Skills NeededOrganizational skills, customer service, attention to detail, and communication
Preferred SkillsExperience in financial services or technology, CRM systems
Associate – Customer Experience at Blenheim Chalcot India

Role Description

As an Associate in Customer Experience at Salary Finance within Blenheim Chalcot India, you will play a crucial role in ensuring regulatory compliance and providing exceptional customer support. By collaborating closely with the Customer Service Manager and London team, you will contribute to enhancing customer service processes and maintaining high standards of service delivery.

Key Responsibilities

  • Regulatory Communications:
    • Ensure timely and compliant delivery of regulatory communications.
  • Customer Support:
    • Handle inbound and outbound customer interactions via email and calls.
    • Address customer queries and issues effectively.
  • Process Enhancement:
    • Assist in developing and improving customer service processes.
    • Support administrative tasks and generate reports using Google Sheets and Excel.
  • Quality Assurance:
    • Conduct quality audits and control checks on regulatory processes.

About You

The ideal candidate thrives in a dynamic, fast-paced environment, demonstrating exceptional organizational skills and a detail-oriented approach. You should be passionate about technology and social impact and eager to contribute to a business that makes a meaningful difference in society. Strong communication skills, empathy, and the ability to solve problems are essential for this role.

What We Offer

  • Opportunity to be part of a leading global venture builder.
  • Exposure to diverse talent and continuous learning opportunities.
  • A supportive culture that fosters growth and innovation.
  • Comprehensive benefits, including medical coverage and generous leave policies.

Diversity and Inclusion

Blenheim Chalcot values diversity, agility, and curiosity among its people, promoting a culture where differences are celebrated and every individual’s potential is maximized through meritocracy and competence.

This role presents an exciting opportunity for individuals passionate about customer experience and eager to contribute to the growth and success of salary finance within Blenheim Chalcot, India.

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Pratik Nagda
Pratik Nagdahttp://careerboostzone.com
My name is Pratik Nagda and I am a resident of the small town of Nallasopara in Maharashtra. I come from a very poor family and I live with my mom. My father was dead when I was in 4th grade. Due to that financial issue, I was forced to go to a hostel from the 5th to the 10th. I know the basics of blogging and all because in my final year of school, after that, when I came home, I had a great fight with my mom because she wanted to take me science and I wanted to take science. Finally, I convinced my mom. I have done engineering at St. John College of Engineering and Management, which is in Palghar. I still love my college very much. Even today, I keep sharing the experiences of my college with my readers. Today I am the owner of the CareerBoostZone English blogging site and through my blog, I have prepared a better employment platform for Readers I feel happy that I tried to empower readers by helping in employment and the development of the country. And my efforts are continuing towards success.


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