HomeJobIGP.com Hiring Customer Service/Customer Support Internship

IGP.com Hiring Customer Service/Customer Support Internship

Join IGP.com as a Customer Service/Customer Support Intern based in Mumbai (Chandivali). This internship offers hands-on experience in providing excellent customer support, assisting with orders, and resolving inquiries in a dynamic and fast-paced environment.


Job DescriptionDetails
Company NameIGP.com
Post NameCustomer Service/Customer Support Internship
Employment TypeInternship
Job LocationMumbai (Chandivali)
Start DateImmediately
Duration2 Months
Stipend₹ 15,000 /month
Apply By29 Jul ’24
Posted2 days ago
Internship659 applicants
IGP.com Hiring Customer Service/Customer Support Internship

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About the Internship:

Selected intern’s day-to-day responsibilities include:

  1. Respond promptly to customer inquiries via phone, email, and chat in a timely and professional manner.
  2. Assist customers in placing orders, tracking shipments, and resolving any issues that may arise.
  3. Maintain accurate records of customer interactions and transactions in the software.
  4. Collaborate with the sales and marketing teams to provide personalized recommendations to customers.
  5. Monitor customer feedback and escalate any issues to the appropriate department for resolution.
  6. Contribute to the overall success of the company by delivering exceptional customer support and service.

Job Location:

Chandivali (Andheri East, Closest Station: Saki Naka Metro)

Walk-in Interview Details:

  • Time: 11am to 4pm, Monday to Friday
  • Address: A006, Lower Ground Floor, Kanakia Boomerang, Chandivali Farm Rd, Powai, Mumbai, Maharashtra 400072
  • Last day for walk-in interviews: 20th July 2024

Skill(s) Required:

  • Effective Communication
  • English Proficiency (Spoken and Written)
  • MS-Excel
  • MS-Office

Who Can Apply:

Only those candidates who:

  1. are available for full-time (in-office) internship
  2. can start the internship between 14th Jul ’24 and 18th Aug ’24
  3. are available for a duration of 2 months
  4. are from Mumbai or willing to relocate
  5. have relevant skills and interests
  6. Women wanting to start/restart their career can also apply

Perks:

  • Certificate
  • Informal dress code

Number of Openings:

50


About IGP.com:

IGP.com is a leading multi-category gifting company, renowned for its curated collections of festival merchandise, gifts, fresh flowers, cakes, plants, gourmet foods, and personalized products. Trusted by over 5 million users globally, IGP.com is India’s No.1 gifting site, offering same-day delivery across 1000+ cities in India and shipping to 100+ countries. Headquartered in Mumbai, IGP.com has a strong global presence and a commitment to excellence in customer service and satisfaction.

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Pratik Nagada
Pratik Nagadahttp://careerboostzone.com
My name is Pratik Nagada and I am a resident of the small town of Nallasopara in Maharashtra. I come from a very poor family and I live with my mom. My father was dead when I was in 4th grade. Due to that financial issue, I was forced to go to a hostel from the 5th to the 10th. I know the basics of blogging and all because in my final year of school, after that, when I came home, I had a great fight with my mom because she wanted to take me science and I wanted to take science. Finally, I convinced my mom. I have done engineering at St. John College of Engineering and Management, which is in Palghar. I still love my college very much. Even today, I keep sharing the experiences of my college with my readers. Today I am the owner of the CareerBoostZone English blogging site and through my blog, I have prepared a better employment platform for Readers I feel happy that I tried to empower readers by helping in employment and the development of the country. And my efforts are continuing towards success.
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