Tech Mahindra, Technical Support Associate, Voice Process, Hyderabad, Customer Support, ISP, Smartphones, Laptops, Networking, 24/7 Shifts,Recruitment Opportunity, Tech Mahindra Recruitment Drive
Tech Mahindra is hiring Technical Support Associates for the International Voice Process in Hyderabad. Candidates with excellent English communication skills and knowledge about ISP, smartphones, laptops, and networking can apply. This role offers the opportunity to resolve customer queries via calls, provide excellent support, and work collaboratively in a dynamic environment. Freshers and experienced candidates are welcome to apply. Send your resume via WhatsApp to Samuel HR at 9444730317. Join Tech Mahindra and be part of our innovative team!
| Job Description | Details |
|---|---|
| Company Name | Tech Mahindra |
| Job Title | Technical Support Associate, Voice Process |
| Work Experience | 0–4 years |
| Location | Hyderabad |
| Salary | 2.5 – 4.5 Lacs P.A. |
| Shifts | 24/7 rotational shifts |
| Education | Intermediate / Any Arts, Science and Engineering graduates |
Job Description for the Tech Mahindra Recruitment Drive:
Tech Mahindra is hiring for the International Voice Process Technical Support role. As a Technical Support Associate, you will be responsible for resolving customer queries via calls. Candidates should have excellent English communication skills with a decent accent and basic knowledge about ISP, smartphones, laptops, and networking. This role requires flexibility to work in 24/7 rotational shifts with two-way cab facilities provided. Freshmen and experienced candidates can apply.
Key Responsibilities for the Tech Mahindra Recruitment Drive:
- Resolve customer queries via calls.
- Handle issues related to ISPs, smartphones, laptops, and networking.
- Provide excellent customer support and troubleshoot problems effectively.
- Adapt to continuously changing procedures and environments.
- Work collaboratively as part of a team to ensure customer satisfaction.
Qualifications for the Tech Mahindra Recruitment Drive:
- Intermediate/AAny Arts, Science, and Engineering graduates.
- Excellent English communication skills (verbal and non-verbal).
- Ability to multitask and prioritize workload.
- Customer-focused with strong interpersonal skills.
How to Apply for the Tech Mahindra Recruitment Drive:
Additional Information for the Tech Mahindra Recruitment Drive:
- Two-way cab facilities provided for all shifts.
- 5 days working with 2 days off.
- Work Location: Hitech City, Hyderabad.
Company Overview:
Tech Mahindra is a leading provider of digital transformation, consulting, and business re-engineering services. With a focus on innovation and customer-centricity, we strive to deliver high-quality solutions that drive business success. Join us and be part of our dynamic team!
FAQ for the Tech Mahindra Recruitment Drive:
What is the job title and which company is offering this position?
The job title is Technical Support Associate—Voice Process, and it is offered by Tech Mahindra.
Where is the job located?
The job is located in Hyderabad, specifically in Hitech City.
What is the expected salary range for this position?
The salary offered is in the range of 2.5 lacs per annum.
What level of work experience is required for this role?
Candidates with 0 to 4 years of work experience can apply.
What educational qualifications are accepted for this position?
Intermediate, Any Arts and Science, and Engineering graduates are eligible to apply.
Could you provide an overview of the job responsibilities?
Responsibilities include resolving customer queries via calls, handling issues related to ISP, smartphones, laptops, and networking, providing excellent customer support, adapting to continuously changing procedures and environments, and working collaboratively as part of a team to ensure customer satisfaction.
What skills are required for this position?
Candidates should have excellent English communication skills (verbal and non-verbal), the ability to multitask and prioritize workloads, and be customer-focused with strong interpersonal skills.
How can one apply for this job?
Interested candidates can send their resumes to Samuel HR via WhatsApp at 9444730317 (WhatsApp only, no calls).
Are there any additional benefits provided by the company?
Yes, two-way cab facilities are provided for all shifts, and it’s a 5-day working week with 2 days off.
Could you provide a brief overview of Tech Mahindra?
Tech Mahindra is a leading provider of digital transformation, consulting, and business re-engineering services. They focus on innovation and customer-centricity, striving to deliver high-quality solutions that drive business success.
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