Customer Centricity, Design Thinking, Strategy, Product Development, Research Methodologies, Human-Centered Design, Qualitative Research, Quantitative Research, Udemy Course
Short Description: Dive into the world of customer-centricity and design thinking with this professional diploma course offered by MTF Institute. Learn about strategy and product development, actionable insights, human-centered design, and research methodologies. Gain access to 20 articles, 1 hour of on-demand video, and a downloadable resource. Get full lifetime access and a certificate of completion upon finishing the course.
| Course Description | Details |
|---|---|
| Company Name | Udemy |
| Course Name | Professional Diploma in Customer Centricity & Design Thinking |
| Coupon Code | 6C9376DED2D4CC09D8B7 |
| Course Duration | 1 hour on-demand video |
| Articles | 20 |
| Downloadable Resources | 1 |
| Access | Mobile and TV |
| Lifetime Access | Yes |
| Certificate | Yes |
What you’ll learn
- Introduction to Strategy and Product Development
- Introduction to Human-Centric Innovation
- Understanding Actionable insignts
- Human-centered design thinking
- Data collection techniques for strategic insights
- Qualitative research methods in product development
- Quantitative research approaches for strategy formulation
This course includes:
- 1 hour on-demand video
- 20 articles
- 1 downloadable resource
- Access on mobile and TV
- Full lifetime access
- Certificate of completion
Description
Welcome to Course: Professional Diploma in Customer Centricity & Design Thinking by MTF Institute
video materials of that course equal to course: Research Methodologies in Strategy and Product Development,
and you will see additional articles
Course provided by MTF Institute of Management, Technology and Finance
MTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance.
MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things.
MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry, and resident of the incubator “The Fintech House of Portugal”.
MTF is present in 208 countries and has been chosen by more than 400 000 students.
Course Author:
Alex Amoroso is a seasoned professional with a rich background in academia and industry, specializing in research methodologies, strategy formulation, and product development. With a Doctorate Degree from the School of Social Sciences and Politics in Lisbon, Portugal, where she was awarded distinction and honour for her exemplary research, Alex Amoroso brings a wealth of knowledge and expertise to the table.
In addition to her doctoral studies, Ms. Amoroso has served as an invited teacher, delivering courses on to wide range of students from undergraduate level to business students of professional and executives courses. Currently, at EIMT in Zurich, Switzerland, she lectures for doctoral students, offering advanced instruction in research design and methodologies, and in MTF Institute Ms. Amoroso is leading Product Development academical domain.
In synergy between academical and business experience, Ms. Amoroso achieved high results in business career, leading R&D activities, product development, strategic development, market analysis activities in wide range of companies. She implemented the best market practices in industries from Banking and Finance, to PropTech, Consulting and Research, and Innovative Startups.
Alex Amoroso’s extensive scientific production includes numerous published articles in reputable journals, as well as oral presentations and posters at international conferences. Her research findings have been presented at esteemed institutions such as the School of Political and Social Sciences and the Stressed Out Conference at UCL, among others.
With a passion for interdisciplinary collaboration and a commitment to driving positive change, Alex Amoroso is dedicated to empowering learners and professionals for usage of cutting edge methodologies for achieving of excellence in global business world.
Customer Centricity is a business philosophy that puts the customer at the heart of every decision. It’s about understanding their needs, wants, and motivations, and then using that information to create products, services, and experiences that delight them.
Design Thinking is a human-centered problem-solving process that helps you develop solutions that are not only feasible but also desirable. It’s a iterative approach that involves understanding the problem, brainstorming solutions, prototyping, testing, and refining.
Key Focuses:
- Empathy: Both customer centricity and design thinking require a deep understanding of the people you’re designing for. This means putting yourself in their shoes and seeing the world from their perspective.
- Iteration: Neither process is linear. You’ll learn as you go and need to be prepared to adapt your ideas based on new information.
- Testing: It’s crucial to test your ideas with real customers to see how they respond. This helps ensure that you’re creating something that people actually want and need.
Why They’re Important:
For Companies:
- Increased Customer Satisfaction and Loyalty: By focusing on what customers want, you’re more likely to create products and services that they’ll love. This leads to higher satisfaction, loyalty, and repeat business.
- Improved Innovation: Customer centricity and design thinking can help companies develop new products and services that are more likely to be successful.
- Reduced Costs: Understanding customer needs upfront can help avoid costly mistakes down the road.
For Careers:
- In-Demand Skills: The ability to think creatively and solve problems from a customer’s perspective is highly sought after by employers.
- Increased Marketability: These skills can help you stand out from the competition and land your dream job.
- Better Problem-Solving: You’ll develop a more holistic approach to problem-solving that considers not just the technical feasibility of a solution but also its desirability and usability.
Who this course is for:
- No special requirements. A course for anyone who wants to build career in Strategy and Product Development
- Customer Centricity is a business philosophy that puts the customer at the heart of every decision. It’s about understanding their needs, wants, and motivations, and then using that information to create products, services, and experiences that delight them.
- Design Thinking is a human-centered problem-solving process that helps you develop solutions that are not only feasible but also desirable. It’s a iterative approach that involves understanding the problem, brainstorming solutions, prototyping, testing, and refining.
- Key Focuses: Empathy: Both customer centricity and design thinking require a deep understanding of the people you’re designing for. This means putting yourself in their shoes and seeing the world from their perspective. Iteration: Neither process is linear. You’ll learn as you go and need to be prepared to adapt your ideas based on new information. Testing: It’s crucial to test your ideas with real customers to see how they respond. This helps ensure that you’re creating something that people actually want and need.
How to Get this course FREE?
Get a 100% Discount On Udemy Paid Courses by clicking on the Apply Here Button. This Course coupon code is automatically added to the Apply Here Button.
Apply this Coupon: 6C9376DED2D4CC09D8B7 is applied (For 100% Discount)
For Latest Udemy Courses Coupon, Join Our Official Free Telegram Group :https://t.me/freecourseforall
Note: The udemy Courses Will be free for a Maximum of 1000 Learners can use the promo code AND Get this course 100% Free. After that, you will get this course at a discounted price.
FAQ
Q: How do I get this course for free?
A: To get this course for free on Udemy, click on the Apply Here button, and the coupon code “6C9376DED2D4CC09D8B7” will be automatically applied for a 100% discount.
Q: Is there a limit to the number of free enrollments?
A: Yes, the course will be free for a maximum of 1000 learners using the promo code. After that, the course will be available at a discounted price.
Q: What will I learn in this course?
A: This course covers topics such as strategy and product development, actionable insights, human-centered design, qualitative and quantitative research methods, and more.
Q: Who is this course for?
A: This course is suitable for anyone interested in building a career in Strategy and Product Development. No special requirements are needed.
Important Notice and Disclaimer:- CareerBoostZone platform is a free Job Sharing platform for all the Job seekers. We don’t charge any cost and service fee for any job which is posted on our website, neither we have authorized anyone to do the same. Most of the jobs posted over Seekajob are taken from the career pages of the organizations. Jobseekers/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.
