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Sartorius Hiring Service Engineer

The Service Engineer role at Sartorius involves handling service-related activities for Core and Chromatography systems. The position is based in Mumbai and Bangalore, India. The focus is on delivering exceptional customer service, improving customer satisfaction, maximizing retention, and enhancing profitability.


Job DetailsInformation
Job TitleService Engineer
LocationsMumbai, Bangalore
Time TypeFull Time
Posted OnPosted 30+ Days Ago
Job Requisition IDR32281
Sartorius Hiring Service Engineer

Table of Contents

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Main Responsibilities & Tasks:

  • Chromatography Systems:
    • Experience in LPLC and HPLC product segments is essential, with priority given to those with overall chromatography experience.
  • Service and Support:
    • Provide service and customer support during field and in-house visits or dispatches.
    • Manage on-site installation, repair, maintenance, and testing tasks.
  • Problem-Solving:
    • Diagnose errors or technical problems and determine appropriate solutions.
    • Produce detailed and timely service reports.
  • Documentation and Procedures:
    • Ensure accurate and timely documentation of processes.
    • Follow all company field procedures and protocols.
  • Customer Interaction:
    • Build and maintain positive relationships with customers.
    • Understand customer requirements and provide recommendations or briefings.
    • Contact customers regarding their service files.
  • Technical Team Collaboration:
    • Work closely with the technical team and share information across the organization.
  • Field Operations:
    • Operate vehicles safely and use field automation systems effectively.

Qualification & Skills:

  • Educational Background: Engineering degree in Chemistry, Electronics, Electrical, Instrumentation, or a related field.
  • Experience: 5-10 years of proven field service experience.
  • Technical Skills: Ability to troubleshoot, test, repair, and service technical equipment.
  • Adaptability: Ability to work flexible shifts and adapt to changing work schedules.
  • Customer Orientation: High customer focus and team spirit.
  • Communication Skills: Good command of spoken and written English.
  • Mobile Tools: Familiarity with mobile tools and applications.

About Sartorius:

  • Mission: Sartorius plays a role in fighting diseases like cancer and dementia by translating scientific discoveries into real-world medicine faster. Their technologies help new therapeutics reach patients worldwide.
  • Culture: They seek ambitious team players and creative minds who want to contribute to this goal and advance their careers in a dynamic global environment.
  • Opportunity: Joining Sartorius means being part of a global team committed to making a difference in the medical and scientific fields.

Application Process:

  • Apply: Submit your application through the Sartorius careers portal at Sartorius Careers.

This role is ideal for individuals with a strong background in chromatography systems and a passion for delivering high-quality customer service and technical support.

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Important Note While Applying for Jobs:- Do read all the instructions and requirements carefully to apply for the job. All the communications from the organization will be on your registered Email ID. Keep Checking your Mailbox for the next round details once CV is shortlisted.

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Pratik Nagda
Pratik Nagdahttp://careerboostzone.com
My name is Pratik Nagda and I am a resident of the small town of Nallasopara in Maharashtra. I come from a very poor family and I live with my mom. My father was dead when I was in 4th grade. Due to that financial issue, I was forced to go to a hostel from the 5th to the 10th. I know the basics of blogging and all because in my final year of school, after that, when I came home, I had a great fight with my mom because she wanted to take me science and I wanted to take science. Finally, I convinced my mom. I have done engineering at St. John College of Engineering and Management, which is in Palghar. I still love my college very much. Even today, I keep sharing the experiences of my college with my readers. Today I am the owner of the CareerBoostZone English blogging site and through my blog, I have prepared a better employment platform for Readers I feel happy that I tried to empower readers by helping in employment and the development of the country. And my efforts are continuing towards success.
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