Technical Support Intern, Internship, Sense, Bengaluru, IT Jobs, Customer Support, Communication Skills, Problem Solving, SQL, Ticketing Tools
Explore the opportunity for an internship as a technical support intern at Sense in Bengaluru. Join a diverse and collaborative team working to revolutionize talent engagement. The internship offers a monthly stipend of 30,000 INR and valuable experience in providing technical support and customer service.
| Job Description | Details |
|---|---|
| Company Name | Sense |
| Post Name | Technical Support Intern |
| Employment Type | Internship |
| Job Location | Bengaluru |
| Expected CTC | 30,000 INR per month |
| Vacancy | Not specified |
| Starting Date of Online Application | Not specified |
| Last Date of Online Application | Not specified |
About Us for the Sense Internship Drive:
Sense is a diverse, collaborative team tackling one of the most universal challenges in today’s workforce. With a mission to change the way companies engage with talent, we’re creating a better experience for employers, recruiters, and candidates. Your work at Sense will impact millions of people around the globe and will be instrumental in evolving an entire industry. Join us in shaping the workforce of the future!
Founded in 2015, Sense is a high-growth HR Tech SaaS startup with offices in the Bay Area and Bangalore. It has 300+ team members, serves 700+ customers, and has grown 100% year-over-year since launch. We have raised $90 million in funding, backed by GV (Google), SoftBank, Accel, and Avataar Ventures.
As a part of the Sense team, you’ll play an active role in shaping and developing our products and processes. Our founders are lifelong entrepreneurs with a history of building, scaling, and successfully exiting large companies. At Sense, your career goals will be supported through active mentorship and learning and development opportunities. We’re an experienced team and looking for great people to add to our team.
Responsibilities for the Sense Internship Drive:
- Assist the Technical Support & Customer Success team in responding to client inquiries via phone, email, and chat.
- Provide excellent customer service by actively listening to clients and providing solutions to their problems.
- Use our customer support software and ticketing tool to track client issues and follow up with clients as needed.
- Collaborate with other teams to resolve complex issues.
- Assist in creating and updating customer support documentation.
- Identify opportunities to improve the customer support experience.
Job Requirement for Sense Internship Drive:
- B.Tech/BE or similar technical background is preferred.
- Proficient in English with good written and verbal communication.
- Comfortable with technology and the ability to learn new software quickly.
- Familiarity with SQL and experience with ticketing tools and customer support software are pluses.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Detail-oriented and able to work independently.
- Excellent problem-solving skills, a positive attitude, and a willingness to learn.
FAQ:
Is this internship paid?
Yes, the internship offers a monthly stipend of 30,000 INR.
What is the duration of the internship?
The duration of the internship is not specified in the provided information. Please refer to the job listing for details.
Are there any specific educational requirements for this internship?
Yes, candidates with a B Tech/BE or similar technical background are preferred.
Can candidates from outside Bengaluru apply for this internship?
Yes, candidates from all locations can apply for this internship.
Important Notice and Disclaimer:- CareerBoostZone platform is a free Job Sharing platform for all the Job seekers. We don’t charge any cost and service fee for any job which is posted on our website, neither we have authorized anyone to do the same. Most of the jobs posted over Seekajob are taken from the career pages of the organizations. Jobseekers/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.
