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The Golden Rise Hiring for IT Support Specialist – Fresher – Visakhapatnam | The Golden Rise Recruitment Drive |

The Golden Rise is seeking a proactive and customer-focused IT Support Specialist for their office in Visakhapatnam, AP. This permanent role is ideal for recent graduates passionate about IT support, offering a competitive salary, professional growth opportunities, and a dynamic work environment. Apply now to join a premier talent outsourcing firm dedicated to career growth and organizational success.


Job DescriptionDetails
Company NameThe Golden Rise
Post NameIT Support Specialist – Fresher
Employment TypePermanent Full-Time
Job LocationVisakhapatnam, AP
Job IDOOJ-2368
Experience0-5 years
Posted Date21/06/2024
The Golden Rise Hiring for IT Support Specialist – Fresher – Visakhapatnam | The Golden Rise Recruitment Drive |

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Company Overview:

The Golden Rise, located in Hyderabad’s Gachibowli district, is a premier talent outsourcing firm specializing in connecting skilled professionals with top multinational corporations and innovative startups.

Position Summary:

The IT Support Specialist will provide first-line support for IT-related issues, assist users, perform system maintenance, manage incidents, maintain documentation, conduct training, support network infrastructure, implement security measures, collaborate with IT team members, and identify opportunities for improving IT support services.

Key Responsibilities:

  • Technical Support: Troubleshoot hardware and software problems.
  • User Assistance: Provide guidance on IT systems and applications.
  • System Maintenance: Perform routine maintenance and updates.
  • Incident Management: Log and track IT incidents and service requests.
  • Documentation: Maintain detailed IT support processes and user guides.
  • Training: Conduct training sessions for users on new systems.
  • Network Support: Assist in maintaining network infrastructure.
  • Security: Implement and ensure compliance with IT security policies.
  • Collaboration: Support IT projects and initiatives.
  • Continuous Improvement: Identify opportunities to enhance IT support services.

Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Strong understanding of IT support principles and best practices.
  • Proficiency in troubleshooting hardware and software issues.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • High attention to detail and accuracy.
  • Ability to handle sensitive information confidentially.
  • Eagerness to learn and grow in the IT support field.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and career advancement.
  • A supportive and dynamic work environment.
  • Comprehensive training and mentorship programs.

Location:

Gachibowli, Hyderabad

Application Process:

Interested candidates should apply by submitting their resume and a cover letter outlining their qualifications and interest in the IT Support Specialist role at The Golden Rise’s career portal. Note that a small registration fee is required from applicants.

Skills:

N/A

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Pratik Nagda
Pratik Nagdahttp://careerboostzone.com
My name is Pratik Nagda and I am a resident of the small town of Nallasopara in Maharashtra. I come from a very poor family and I live with my mom. My father was dead when I was in 4th grade. Due to that financial issue, I was forced to go to a hostel from the 5th to the 10th. I know the basics of blogging and all because in my final year of school, after that, when I came home, I had a great fight with my mom because she wanted to take me science and I wanted to take science. Finally, I convinced my mom. I have done engineering at St. John College of Engineering and Management, which is in Palghar. I still love my college very much. Even today, I keep sharing the experiences of my college with my readers. Today I am the owner of the CareerBoostZone English blogging site and through my blog, I have prepared a better employment platform for Readers I feel happy that I tried to empower readers by helping in employment and the development of the country. And my efforts are continuing towards success.
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