| Job Description | Details |
|---|---|
| Company Name | 2coms |
| Post Name | Service Desk Management for Fresher |
| Employment Type | Contract |
| Job Location | Gurgaon, India |
| Expected CTC | ₹ 2,00,000 – ₹ 3,00,000 per year |
| Vacancy | Not specified |
| Starting Date of Online Application | 06/18/2024 |
| Last Date of Online Application | Not specified |
About the Job:
2coms has a contract opening for Service Desk Management for a renowned MNC client in Gurgaon. The role involves providing technical support and ensuring the smooth operation of applications for clients.
Responsibilities:
- Act as the interface between the client and the system/application.
- Respond to customer issues through voice, email, chat, etc.
- Identify, investigate, and diagnose issues.
- Provide resolutions based on defined processes.
- Follow incident lifecycle procedures.
- Achieve client-defined targets.
Requirements:
- Experience: Fresher and experienced in technical client support.
- Qualification: BE/B.Tech/BSc in IT or MSC in IT.
- Excellent communication skills.
- Comfortable with rotational night shifts and working from the office.
Benefits:
- Cab facilities.
- Night allowance.
- PF.
- Health insurance.
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Important Notice and Disclaimer:- CareerBoostZone platform is a free Job Sharing platform for all the Job seekers. We don’t charge any cost and service fee for any job which is posted on our website, neither we have authorized anyone to do the same. Most of the jobs posted over Seekajob are taken from the career pages of the organizations. Jobseekers/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.
