Team Supervisor, Home Credit, Customer Payments, Debt Recovery, Vendor Management, Gurgaon, Field Visits, Customer Relations
Join Home Credit as a Team Supervisor in the GGN-Zone. In this role, you’ll be responsible for ensuring customer payments and managing overdue debts through field visits and phone coordination. Ideal candidates will have 1-5 years of experience and strong vendor management skills.
| Job Description | Details |
|---|---|
| Company Name | Home Credit |
| Post Name | Team Supervisor |
| Employment Type | Full-Time |
| Job Location | GGN-Zone, Gurgaon, India |
| Expected CTC | To be discussed based on experience |
| Experience Required | 1 to 5 Years |
| Open Positions | 2 |
| Posted On | [Date to be updated] |
Role & Responsibilities For Home Credit Recruitment Drive
- Customer Payments: Ensure payments are made and overdue debts are recovered.
- Field Visits: Conduct visits to customers’ contact addresses as assigned.
- Documentation: Update visit logs in the MUCH application, upload house photos, and follow the e-receipt process.
- Collection: Deposit daily collections and submit receipts to supervisors.
- Compliance: Adhere to company processes, customer handling etiquettes, and dress code.
Skills Required For Home Credit Recruitment Drive
- Vendor Management: Ability to manage vendor relations effectively.
- Customer Relations: Strong communication and customer handling skills.
- Documentation: Proficiency in maintaining and updating logs and records.
Benefits Home Credit Recruitment Drive
- Competitive salary and benefits package (specific details to be discussed during the interview).
- Opportunities for career growth and development within the company.
FAQs about the Team Supervisor Role at Home Credit
Q1: What are the primary responsibilities of the Team Supervisor at Home Credit?
A: The primary responsibilities include ensuring customer payments, managing overdue debts, conducting field visits, updating documentation, and adhering to company processes.
Q2: What qualifications and experience are required for this role?
A: Candidates should have 1 to 5 years of experience in a relevant field and strong vendor management skills.
Q3: Where is the job location for this role?
A: The job is located in the GGN-Zone, Gurgaon, India.
Q4: What is the expected CTC for the Team Supervisor position?
A: The expected CTC will be discussed based on the candidate’s experience and qualifications.
Q5: What kind of skills are required for this role?
A: Required skills include vendor management, customer relations, and proficiency in documentation and record-keeping.
Q6: How many open positions are available for this role?
A: There are 2 open positions available.
Q7: What are the expectations for field visits?
A: The role requires meeting minimum customer visit targets assigned per day, week, or month.
Q8: What documentation is needed for this role?
A: Documentation includes updating visit logs, uploading house photos, and following the e-receipt process.
Q9: Are there any specific compliance requirements for this role?
A: Yes, the role requires adherence to company handling etiquettes, dress code, and code of conduct.
Q10: How will the deposit and receipt process work?
A: Daily collections must be deposited by 12 PM the next day, with screenshots of deposit slips shared with supervisors. Manual receipts must be submitted to the quality team within 7 days.
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