Infosys BPM Limited, Process Executive, Bangalore, BPO, Non-technical, BBM, BSc, Business Administration, BBA, BCom
Join Infosys BPM Limited in Bangalore as a process executive and be responsible for handling customer requests while meeting SLAs. This role requires adaptability to learn new technologies, collaborate for process improvements, and work from the office five days a week. Candidates with a non-technical background such as BBM, BSc in Business Administration, BBA, or BCom are preferred. Enjoy working in a night shift with rotational weekends. Apply now to kickstart your career in the BPO service line with Infosys BPM Limited!
| Job Description | Details |
|---|---|
| Company Name | Infosys BPM Limited |
| Job ID/Reference Code | PROGEN-EXTERNAL-182881 |
| Location | Bangalore |
| Work Experience | 0-1 Years |
| Job Title | Process Executive |
| Service Line | BPO Service Line |
Responsibilities for the Infosys BPM Limited Recruitment Drive:
- Responsible for handling customer requests and meeting all the SLAs (TAT, productivity, and quality).
- Actively participate in team-building activities.
- Adaptability in learning newer technologies and changing business needs. Collaborates with teams to bring in process improvements or ideas.
- All 5 days’ work from Office.
- Ability to understand and process knowledge quickly and efficiently.
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Technical and Professional Requirements for Infosys BPM Limited Recruitment Drive:
- Good analytical and communication skills.
- Basic knowledge of MS Office.
Preferred Skills for Infosys BPM Limited Recruitment Drive:
DATA->DATA
Additional Responsibilities for the Infosys BPM Limited Recruitment Drive:
This requirement is only for non-technical background candidates. Night shift Rotational weekends
Educational Requirements for the Infosys BPM Limited Recruitment Drive:
BBM, BSc. Business Administration, BBA, BCom
FAQs: Process Executive Position at Infosys BPM Limited
What are the main responsibilities of a process executive at Infosys BPM Limited?
Process Executives are responsible for handling customer requests while meeting all SLAs (Service Level Agreements) related to Turnaround Time (TAT), productivity, and quality. They also actively participate in team-building activities, adapt to learning newer technologies and changing business needs, and collaborate with teams to bring in process improvements.
What are the working hours and location for this position?
The position requires working all five days from the office, with a night shift and rotational weekends. The location of posting is subject to business requirements.
What are the educational requirements for this role?
The educational requirements include a bachelor’s degree in BBM (Bachelor of Business Management), BSc. Business Administration, BBA (Bachelor of Business Administration), or BCom (Bachelor of Commerce).
Are there any specific technical or professional requirements for applicants?
Applicants should have good analytical and communication skills, as well as basic knowledge of MS Office.
Are there any preferred skills or qualifications for candidates?
While a non-technical background is preferred for this role, candidates with additional skills or qualifications related to data management may be advantageous.
What is the focus of the service line for this position?
This position falls under the BPO (Business Process Outsourcing) Service Line at Infosys BPM Limited, indicating a focus on providing outsourced business processes and services.
Is there room for career growth or advancement within Infosys BPM Limited?
Infosys BPM Limited often provides opportunities for career growth and advancement within the organization, offering various training programs and career development initiatives.
How can I apply for this position?
Interested candidates can proceed by clicking the provided link for further details and application submission.
What can I expect in terms of training and onboarding if selected for this role?
Infosys BPM Limited typically provides comprehensive training and onboarding programs to ensure that new hires are equipped with the necessary skills and knowledge to excel in their roles.
What kind of support or resources are available for employees in this role?
Employees in this role can expect support from team members, access to relevant tools and resources, and opportunities for ongoing training and professional development.
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