This role in Pan-India Branch Banking involves acquiring new-to-bank (NTB) current account customers, promoting banking products, and ensuring high-quality customer service. It supports Sales Managers in catchment mapping, customer feedback, and achieving acquisition targets.
Job Description | Details |
---|---|
Company Name | IDFC FIRST Bank |
Post Name | Associate Manager – Acquisition (Current Account) – North |
Location | Pan-India |
Category | Sales & Relationship Management – Retail Banking |
Function | Branch Banking |
Experience Level | Fresher/Entry (0-2 years) |
Education | Graduate – Any discipline |
Employment Type | Full Time |
Industry | BFSI |
Functional Area | Sales |
Level / Capacity | Junior Management |
Job Purpose:
Acquire new current account customers, enhance relationships, and achieve organizational goals by providing superior service and promoting banking products.
Roles & Responsibilities:
- Acquire NTB Current account customers and generate references from the catchment area.
- Ensure acquisition of high-quality current accounts, considering product mix and customer segments.
- Register and activate acquired customers on direct banking channels proactively.
- Meet or exceed monthly new customer acquisition targets by analyzing customer transaction needs.
- Support Sales Manager in catchment mapping and scoping exercises.
- Provide regular feedback to Sales Manager / Relationship Manager on opportunities and customer needs.
- Adhere to selling norms, SOPs, internal guidelines, and external regulations.
- Ensure quality sourcing aligned with the Bank’s policies.
- Enhance market awareness and understand customer needs deeply.
- Collaborate with other branch departments to offer suitable products and services, ensuring customer-centric solutions.
Qualifications:
- Graduation in any discipline.
- Full-time employment.
- 0-4 years of experience in the BFSI industry.
Compensation:
Best in class in the industry, with valuable service awards applicable.
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