This role at a Mumbai-based Wholesale Banking firm focuses on expanding trade volumes within regulatory frameworks. It requires managing customer relationships, understanding client needs, and structuring solutions aligned with banking policies.
Job Description | Details |
---|---|
Company Name | IDFC FIRST Bank |
Post Name | Associate Relationship Manager – International FIG |
Department | Wholesale Banking |
Job Location | Mumbai, Maharashtra, India |
Category | Wholesale, Corporate, Treasury, Transaction Banking Group |
Experience Level | Fresher/Entry (0-2 years) |
Education | Any Graduate, Any Post Graduate |
Professional Qualification | Any Professional Degree (CA Preferred) |
Experience | 0 – 2+ years of relevant experience in relationship management |
Roles & Responsibilities:
- Ensure seamless customer onboarding and high service standards.
- Develop deep client relationships to position the bank as their preferred banking partner.
- Understand client needs and business characteristics to propose suitable solutions.
- Accountable for customer acquisition, due diligence, and recovery processes.
- Innovate to diversify revenue streams and increase customer penetration.
- Analyze financial reports to identify risks and prevent losses.
- Utilize market intelligence to implement best practices.
- Collaborate with internal stakeholders (Treasury, Risk, Compliance, Legal) to achieve business objectives.
- Measure and monitor customer satisfaction, proposing process improvements.
- Maintain high-quality customer service and manage customer complaints effectively.
Job Purpose:
Spearhead business generation within stringent regulations and the bank’s risk appetite to expand trade volumes.
Additional Information:
- Preferred professional degree: CA
- Location: Mumbai, Maharashtra, India
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