Join our team in India as a Customer Service Executive under the Customer Experience department. This role focuses on delivering exceptional customer service, resolving inquiries promptly, and maintaining high customer satisfaction.
| Job Description | Details |
|---|---|
| Company Name | IDFC FIRST Bank |
| Post Name | Customer Service Executive |
| Employment Type | Full-time |
| Job Location | India |
| Job Category | Customer Care Centre |
| Job Type | Fresher/ Entry |
| Job Requisition ID | 144672 |
| Experience Required | 0-2 years |
Job Purpose:
Seeking a motivated individual to provide exceptional customer service, resolve inquiries efficiently, and ensure high customer satisfaction.
Primary Responsibilities:
- Handle incoming calls/emails from customers regarding their accounts.
- Provide accurate and timely information about accounts, products, and services.
- Resolve customer inquiries and complaints professionally and courteously.
- Maintain high customer satisfaction by meeting or exceeding expectations.
- Collaborate with other departments for swift resolution of customer issues.
- Maintain productivity and quality standards, ensuring timely turn-around times (TAT).
- Manage multiple tasks in a fast-paced environment with strong problem-solving skills and attention to detail.
Education Qualifications:
- Graduate: Any Graduation
Experience:
- 0 to 2 years of relevant experience.
Important Note While Applying for Jobs:- Do read all the instructions and requirements carefully to apply for the job. All the communications from the organization will be on your registered Email ID. Keep Checking your Mailbox for the next round details once CV is shortlisted.
Important Notice and Disclaimer:- CareerBoostZone platform is a free Job Sharing platform for all the Job seekers. We don’t charge any cost and service fee for any job which is posted on our website, neither we have authorized anyone to do the same. Most of the jobs posted over Seekajob are taken from the career pages of the organizations. Jobseekers/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.
Important Notice and Disclaimer:- CareerBoostZone platform is a free Job Sharing platform for all the Job seekers. We don’t charge any cost and service fee for any job which is posted on our website, neither we have authorized anyone to do the same. Most of the jobs posted over Seekajob are taken from the career pages of the organizations. Jobseekers/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.
