IDFC FIRST Bank is seeking a Debt Manager-Flows-Personal Loan in Andhra Pradesh, India, responsible for managing collections processes, optimizing EMI retrieval, and ensuring adherence to bank guidelines. This role is ideal for freshers or those with up to 2 years of experience in debt management.
Job Description | Details |
---|---|
Company Name | IDFC FIRST Bank |
Post Name | Debt Manager-Flows-Personal Loan |
Employment Type | Full-time |
Job Location | Andhra Pradesh, India |
Job Category | Collections |
Job Type | External |
Job Requisition ID | 141893 |
Experience Required | 0-2 years |
Job Purpose:
The role involves planning, organizing, directing, and overseeing departmental activities, managing associated agencies, optimizing EMI retrieval, and ensuring adherence to bank guidelines to achieve organizational objectives.
Roles & Responsibilities:
- Manage and execute collections processes for assigned debts.
- Track portfolio performance for specific buckets within the assigned area.
- Monitor and control delinquency rates Bucket-wise and DPD-wise (Days Past Due), focusing on non-starters.
- Allocate and achieve targets from agencies and in-house teams.
- Regularly follow up with defaulting customers.
- Ensure strict adherence to collection processes and legal guidelines.
- Trace absconding defaulting customers and initiate recovery processes.
- Recommend legal actions for irrecoverable cases and coordinate with the legal team for case closure.
- Maintain administrative data related to collections, including updating delinquent account histories, providing and managing MIS reports (Management Information System), and reviewing collection feedback on a daily, weekly, and monthly basis.
Education Qualification:
- Graduation: Any Graduation
About IDFC FIRST Bank:
IDFC FIRST Bank focuses on customer-centric banking, prioritizing customer and employee satisfaction. The bank aims to build a world-class institution in India, offering a supportive and inclusive work environment.
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