Intermediate Representative, Client Processing at BNY Mellon

Job Description:

As an Intermediate Representative in Client Processing at BNY Mellon, you will play a vital role in maintaining and enhancing client relationships by providing efficient and professional support within the CORPORATE TRUST team.

Responsibilities:

• Reconcile 8-10 CDO deals per day and perform account reconciliation for assigned deals.
• Ensure minimal breaks and resolve ageing breaks promptly.
• Investigate and resolve breaks to complete daily reconciliations.
• Liaise with clients and onshore client service teams to resolve queries.
• Handle day-to-day tasks with minimal guidance from a supervisor.
• Work in a deadline-driven environment and manage pressure and changes effectively.
• Perform daily activities as per predefined procedures.
• Address inquiries from clients and internal stakeholders professionally and promptly.
• Build strong relationships with internal LAS teams through effective communication.
• Manage multiple tasks and time efficiently.
• Be flexible with US-facing working hours.

Client Relationship Support:

• Maintain client relationships and a working knowledge of accounts and documents.
• Address internal and external inquiries promptly.
• Escalate issues and concerns as needed.

Qualifications:

• Bachelor’s degree or equivalent combination of education and experience (Advanced/graduate degree preferred).
• 0-2 years of work experience, preferably in financial services.

Skills:

• Effective communication and multitasking abilities.
• Strong time management and problem-solving skills.
• Ability to work in a fast-paced, deadline-driven environment.

Awards and Recognition:

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune, 2024
• Corporate Equality Index, Human Rights Campaign Foundation, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• Most Just Companies, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Benefits and Rewards:

BNY Mellon offers competitive compensation, benefits, and wellbeing programs rooted in a culture of excellence and a pay-for-performance philosophy. Benefits include flexible global resources and tools, health and wellbeing programs, personal resilience support, financial goal achievement support, and generous paid leaves including paid volunteer time.

Equal Employment Opportunity:

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer and values diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.