Malabar Gold & Diamonds, Guest Relations Executive, Store Ambience, Customer Engagement, Event Management, Visual Merchandising, Somajiguda, Telangana
Join Malabar Gold & Diamonds as a Guest Relations Executive in Somajiguda. Monitor customer data, manage store ambience, and enhance the customer experience through effective event management and customer engagement.
| Job Description | Details |
|---|---|
| Company Name | Malabar Gold & Diamonds |
| Post Name | Guest Relations Executive |
| Employment Type | Regular Full-Time |
| Job Location | Somajiguda, Telangana, India |
| Salary Range | INR 2,50,000 to INR 3,50,000 per annum |
| Job Code | MGD2218 |
| Educational Qualification | Graduation or Higher Secondary Education |
| Age | 21 to 28 years |
| Experience | 0 to 1 year |
| Functional Area | Administration |
Role Overview for the Malabar Gold & Diamonds Recruitment Drive:
The Guest Relations Executive at Malabar Gold & Diamonds will be responsible for monitoring customer data, maintaining store ambience, and supporting event management activities. This role involves engaging with customers, managing visual merchandising, and ensuring a high-quality customer experience.
Key Responsibilities for the Malabar Gold & Diamonds Recruitment Drive:
- Customer Data Monitoring: Accurately record customer data through interviews and observations.
- Visual Merchandising: Set up and maintain visual displays as per guidelines to manage the store ambience.
- Store Ambience Management: Ensure adherence to visual merchandising guidelines and support the overall store environment.
- Event Management: Support event management activities, including store launches and product exhibitions.
- Customer Engagement: Greet customers, guide them to the right sections, and enhance their experience during jewellery trials.
- Experience Guidelines: Execute customer experience guidelines set by retail leadership to ensure a uniform Malabar experience.
- Competitor Study: Stay informed on products offered by Malabar and competitors to address customer queries effectively.
Qualifications & Experience for the Malabar Gold & Diamonds Recruitment Drive:
- Education: graduation or higher secondary education.
- Experience: 0–1 year in a similar role or customer service.
- Skills: strong customer service skills, ability to manage store ambience, and experience with event management.
Benefits of the Malabar Gold & Diamonds Recruitment Drive:
- Career Growth: Opportunities for career advancement within the company.
- Supportive Environment: Work in a dynamic team focused on customer satisfaction and store excellence.
- Competitive Salary: INR 2,50,000 to INR 3,50,000 per annum.
FAQ For Malabar Gold & Diamonds Recruitment Drive
1. What are the main responsibilities of this role?
Responsibilities include monitoring customer data, managing store ambience, supporting event management, and enhancing the customer experience.
2. What qualifications are required for the guest relations executive position?
A graduation or higher secondary education is required, along with 0–1 year of relevant experience.
3. Where is the job location?
The position is based in Somajiguda, Telangana, India.
4. What is the salary range for this role?
The expected CTC is INR 2,50,000 to INR 3,50,000 per annum.
5. How can I apply for this position?
Apply through the Malabar Gold & Diamonds career portal or contact their HR department directly.
6. What is the application deadline?
The posting does not specify a deadline. Please check with Malabar Gold & Diamonds for further details.
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