The CS Intern role at Momentive offers a unique opportunity to gain hands-on experience in a Customer Service Hub, handling real-life operations and providing essential support to the team. This full-time internship is ideal for students or recent graduates looking to develop their customer service skills in a dynamic international environment.
| Job Description | Details |
|---|---|
| Company Name | Momentive |
| Post Name | Customer Service (CS) Intern |
| Employment Type | Full-time Internship |
| Job Location | IT Milano, Italy |
| Job Requisition ID | R4998 |
| Posted On | Posted 30+ Days Ago |
| Starting Date | Not specified |
| Degree Requirement | Degree or University attendance required |
| Work Period | Full-time availability during summer period |
About Momentive:
Momentive is a global leader in advanced materials, specializing in silicones and specialty products. The company provides innovative solutions that drive performance across various industries, including aerospace, automotive, electronics, and healthcare. Momentive is committed to sustainability and creating a positive impact through its diverse product portfolio.
Job Summary:
As a CS Intern at Momentive, you will support the Customer Service team by performing general administrative tasks, handling routine inquiries, and ensuring quality service. This role offers a valuable learning experience in customer service operations within an international team.
Responsibilities:
- Provide general support to Customer Service Representatives (CSR).
- Perform clerical tasks as needed.
- Resolve routine questions and problems; escalate complex issues to higher levels.
- Ensure timely and accurate service delivery, meeting due dates and deadlines.
- Answer incoming calls and manage communication effectively.
Qualifications:
- Degree or ongoing university attendance.
- Ability to work full-time during the summer period.
- Team player with strong verbal and written communication skills.
- Proficiency in English is required.
- Good knowledge of Outlook and Microsoft Office.
- Flexibility and motivation to work and learn in a dynamic team.
- Master attendance is beneficial.
- Proficiency in a second language (German, French, Russian, Italian) is a plus.
- Previous experience in a customer-related environment is preferred.
- Ability to prioritize workload effectively.
What We Offer:
- Competitive total rewards and development programs.
- An inclusive culture that fosters a strong sense of belonging.
- Diverse career opportunities to help you reach your full potential.
- A chance to work in a cutting-edge global company committed to sustainability.
About Us:
Momentive is dedicated to advancing innovation and sustainability through its specialized silicones and materials. With a broad impact across various industries, Momentive is committed to fostering diversity and equal opportunity in the workplace.
Momentive is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any characteristic protected by law.
To apply, candidates must submit an application for employment and meet the legal working age requirements as defined by local law. Offers may be contingent upon successful completion of pre-employment conditions, as applicable.
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