Vodafone Idea, Manager – Quality, Network Optimization, Field Engineers, Quality Assurance, RAN Network, Surat, Technology, Telecommunications, Performance Management, Customer Experience, Analytical Skills.
Join Vodafone Idea as a Manager – Quality in Surat. Oversee RAN network performance, lead a team of Field Engineers, and ensure superior voice and data experiences through monitoring, troubleshooting, and optimization of network services.
| Job Description | Details |
|---|---|
| Company Name | Vodafone Idea Limited |
| Post Name | Manager – Quality |
| Employment Type | Full-time |
| Job Location | Surat, IN |
| Expected CTC | ₹15,00,000 per annum (Tentative) |
| Vacancy | 1 |
| Starting Date of Online Application | August 25, 2024 |
| Last Date of Online Application | September 30, 2024 |
Company Overview For Vodafone Idea Limited Recruitment Drive:
Vodafone Idea Limited, a merger of Idea Cellular and Vodafone India, is a leading telecommunications provider in India. The company focuses on enhancing customer experiences and network performance, delivering high-quality services across the country. With a strong commitment to innovation and customer satisfaction, Vodafone Idea continues to shape the future of telecommunications.
Role Overview For Vodafone Idea Limited Recruitment Drive:
The Manager – Quality role is critical in ensuring the quality and performance of the RAN network. You will lead a team of Field Engineers, focusing on network optimization, KPI monitoring, and resolving network issues to enhance the overall customer experience.
Key Responsibilities For Vodafone Idea Limited Recruitment Drive:
- Network Monitoring: Track network and customer experience KPIs, including accessibility, retainability, data speeds, and voice quality.
- Troubleshooting: Conduct worst cell analysis, coordinate with partners, and resolve network issues promptly.
- Optimization: Monitor key node utilization and take proactive actions to maintain thresholds.
- Complaint Management: Analyze zonal network complaints, coordinate with teams, and drive resolution.
- Performance Improvement: Engage with business teams to improve network performance and manage perception programs.
- Benchmarking: Conduct drive tests, compare network performance with competitors, and share insights with the central team.
Qualifications & Experience For Vodafone Idea Limited Recruitment Drive:
- Education: B-Tech in Electronics and Telecommunications.
- Experience: 8+ years of experience in network quality and optimization.
- Skills: Technical knowledge in radio network parameters, excellent analytical skills, people management capability, and strong cross-functional coordination.
Benefits For Vodafone Idea Limited Recruitment Drive:
- Compensation: ₹15,00,000 per annum (Tentative).
- Career Growth: Opportunity to lead a team and influence network performance in a major telecom company.
- Professional Development: Access to continuous learning and development programs.
FAQ For Vodafone Idea Limited Recruitment Drive
1. What is the role of the Manager – Quality at Vodafone Idea?
The role involves overseeing RAN network performance, leading a team of Field Engineers, and ensuring high-quality network services through optimization and troubleshooting.
2. What are the key responsibilities of this role?
Responsibilities include monitoring network KPIs, troubleshooting issues, optimizing network performance, managing complaints, and benchmarking network performance.
3. What qualifications are required for this role?
Candidates should have a B-Tech in Electronics and Telecommunications and 8+ years of relevant experience in network quality and optimization.
4. Where is the position located?
The position is based in Surat, India.
5. What is the expected CTC for this role?
The expected CTC is ₹15,00,000 per annum (Tentative).
6. How can I apply for this position?
Submit your application through Vodafone Idea’s career portal, including your resume and any relevant details.
7. What is the application deadline?
The last date to apply is September 30, 2024.
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