| Job Description | Details |
|---|---|
| Company Name | Wipro |
| Post Name | Project Manager |
| Employment Type | Full-time |
| Job Location | Pune, India |
| Expected CTC | Not specified |
| Vacancy | Not specified |
| Starting Date of Online Application | Not specified |
| Last Date of Online Application | Not specified |
| Job Requisition ID | 3071515 |
Project Manager
Location: Pune, India
DOP: 3071515
Role Purpose
The purpose of the role is to manage the delivery of a project by driving operations and delivery governance, ensuring the right talent supply chain to optimize customer satisfaction and the cost of delivery.
Responsibilities
Delivery Management
- Seamless Delivery: Deploy optimum project delivery structure, create quarterly project charters, and ensure 100% adherence to schedules, quality, efforts, and costs.
- Compliance: Ensure compliance with project SLAs, information security protocols, and customer contractual obligations.
- Audit Management: Drive various project-related audits and ensure zero non-compliance.
- Team Coordination: Liaise between customer and internal technical delivery team, engage with QA team, and maintain project structure in Confluence & SAP.
Client Relationship Management
- Client Engagement: Engage with clients to deploy multiple solutions, conduct regular customer connections, identify and close early warnings, and plan and conduct QBRs.
- Performance Monitoring: Design and monitor project performance dashboards and reports with clients.
Delivery Governance
- Monitoring: Create MIS and reports to monitor project status, conduct periodic reviews, identify and resolve risks, and review revenue allocations.
- Feedback and Reporting: Provide feedback to delivery leadership team on overall delivery performance.
Operational Excellence
- Automation: Identify and drive automation opportunities; interact with the tools team for new tools deployment.
- Innovation: Brainstorm for improvement opportunities, drive value-added, and run idea campaigns.
Knowledge Management
- Internal Training: Contribute to internal training sessions, deploy knowledge management portal, and track trainings.
Capability Development and Talent Pipeline Creation
- Demand Forecasting: Forecast talent requirements, create and deploy workplans for talent supply.
- Training Compliance: Ensure training compliance, drive rotations for seed positions, and connect with critical talent for career development.
Fresher Engagement Program
- Rookie Assimilation: Ensure stable arrangement and assimilation of rookies.
Team Management
- Resourcing and Talent Management: Forecast and hire adequate resources, ensure onboarding and training, build internal talent pool, manage team attrition, and drive diversity.
- Performance Management: Set goals, conduct performance reviews, track satisfaction scores, and facilitate rewards.
Stakeholder Interaction
Internal Stakeholders
- DM/Program Manager: Delivery strategy and governance
- Transition Team: Ensure smooth project handover
- Holmes RO and Tools Team: Automation initiatives
- BU Quality Team/Central Quality Team: Deploy quality policy
- Legal and Compliance: Contract management
- CWMG, WMG: Fulfillment and demand forecasting
- Talent Acquisition: Recruitment and campus hiring
- Talent Transformation Team, Competency Group: Trainings and certifications
- GIMS: Visa processing
- Internal Audit Team: Compliance audits
- HRBP: HR engagement activities
- Finance Team: Payment and invoice management
- Procurement Team: Contract management
- IMG Team: Logistics requirement
- FMG Team: ODC infrastructure/IT requirements
- TSG Group: Escalation containment
External Stakeholders
- Customers: Business growth and relationship management
- Vendors/Partners/OEMs/Contract Manufacturers: Resourcing, trainings, technology platforms, equipment
Display Competencies
Functional Competencies/Skills
- Domain/Industry Knowledge: Competent in IT industry trends
- Systems Thinking: Competent in understanding Wipro’s systems
- Leveraging Technology: Competent in current and upcoming technology
- Program Management: Expert in project execution and delivery processes
- Solution Focus: Competent in applying design thinking
- Technical Knowledge: Expertise in new market skills
Competency Levels
- Foundation: Minimal support and guidance
- Competent: Consistently demonstrates full range
- Expert: Guides others
- Master: Coaches others and builds capability
Behavioral Competencies
- Client Centricity
- Problem Solving and decision-making
- Execution Excellence and Passion for Results
- Change Agility
- Nurturing People
- Executive Presence
- Collaborative Working
Performance Parameters
| No. | Performance Parameter | Measure |
|---|---|---|
| 1. | Delivery Management: Client satisfaction | PCSAT, Brand score, customer references, SDR/QBR %, pulse% satisfied, Zero surprise delivery escalation, adherence to project charter |
| 2. | Delivery Management: Operational operational efficiency | Contractual adherence %, Quality index, utilization%, cost of delivery target, overdue invoice, 100% SLA compliance, PEI % target, usage of click-to-bill, % SAP loss for T&M projects |
| 3. | Delivery Management: Financials | Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions minimized, bench cost %, underrun % target for FPP projects, effort saving through NG-1 and NG-2 initiatives |
| 4. | Capability Building | Attrition %, critical talent attrition %, % trained on new age skills, % trained in behavioral skills, diversity ratio, localization targets, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix |
| 5. | Team Management | Team attrition percentage, Employee satisfaction score |
Important Note While Applying for Jobs:- Do read all the instructions and requirements carefully to apply for the job. All the communications from the organization will be on your registered Email ID. Keep Checking your Mailbox for the next round details once CV is shortlisted.
Important Notice and Disclaimer:- CareerBoostZone platform is a free Job Sharing platform for all the Job seekers. We don’t charge any cost and service fee for any job which is posted on our website, neither we have authorized anyone to do the same. Most of the jobs posted over Seekajob are taken from the career pages of the organizations. Jobseekers/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.
Important Notice and Disclaimer:- CareerBoostZone platform is a free Job Sharing platform for all the Job seekers. We don’t charge any cost and service fee for any job which is posted on our website, neither we have authorized anyone to do the same. Most of the jobs posted over Seekajob are taken from the career pages of the organizations. Jobseekers/Applicants are advised to check all the details when they apply for the job to avoid any inconvenience.
