Amazon, Team Lead, Internship, Transportation, Delivery Centers, Operations, Performance Management, India, Leadership, People Management, Customer Service, Analytical Skills.
Join Amazon as a Team Lead (Intern) and become part of our transportation team in India. In this role, you’ll oversee shift operations at our Delivery Centers (DCs) and support the DC manager in performance management and operational planning.
| Job Description | Details |
|---|---|
| Company Name | Amazon |
| Post Name | Team Lead (Intern) |
| Employment Type | Internship |
| Job Location | India |
| Job ID | 2526133 |
About Amazon Internship Drive:
Amazon is on a mission to become the most customer-centric company on earth. To achieve this, we need exceptionally talented, bright, and driven individuals. We distribute millions of products each year to our loyal customers worldwide.
Job Summary For Amazon Internship Drive:
Amazon is seeking Team Leads for its transportation team in India. As a Team Lead (Intern), you will be responsible for shift operations at our Delivery Centers (DCs) and support the DC manager in performance management and operational planning.
Essential Functions For Amazon Internship Drive:
- Define, build, and execute the delivery process from the delivery station to customer addresses.
- Ensure sufficient bandwidth in the territorial delivery team for peak time delivery management.
- Engage closely with the delivery team, including associates, to develop and maintain a highly motivated and performance-driven team.
- Continuously improve the delivery process and attain sustained levels of delivery performance through process and training improvements.
- Analyze data reports to identify performance bottlenecks and implement improvements.
- Implement formal process control and process improvement mechanisms such as Kaizen.
Essential Skills For Amazon Internship Drive:
- Strong leadership and people management skills.
- Ability to work under pressure and in ambiguous situations.
- Good communication skills, including the ability to explain objectives clearly to individuals and the team.
- Strong bias for great customer service and high ownership.
- Analytical skills for effective data analysis and interpretation.
Basic Qualifications For Amazon Internship Drive:
- Graduation, MBA desirable.
- People management experience, with experience in handling teams highly desirable.
- Experience in handling live operations preferred, where decisions must be taken on the spot and actions initiated immediately.
- Knowledge of city topography and road network is an added advantage.
Preferred Qualifications For Amazon Internship Drive:
- Management experience in delivery operations is desirable.
FAQs for Team Lead (Intern) Position at Amazon:
What does the Team Lead (Intern) position entail?
As a Team Lead (Intern) at Amazon, you will be responsible for overseeing shift operations at delivery centers, supporting the DC manager in performance management, and driving the operational plan.
Where is the position located?
The position is located in India, with specific locations including Bangalore, Karnataka.
What are the essential functions of the role?
Essential functions include defining, building, and executing the delivery process, ensuring peak time delivery management, engaging closely with the delivery team to maintain a highly motivated and performance-driven team, continuously improving delivery processes, analyzing data reports to identify performance bottlenecks, and implementing process improvement mechanisms.
What are the essential skills required for this role?
Essential skills include strong leadership capabilities, ability to work under pressure, ability to work in ambiguous situations, good communication skills, bias for great customer service, high ownership, and analytical skills.
What would a typical day look like for a Team Lead (Intern)?
A typical day involves overseeing shift operations at the delivery center, engaging with the delivery team, analyzing performance data, identifying areas for improvement, implementing process improvements, and ensuring high-quality customer service.
What are the basic qualifications required for this position?
Basic qualifications include graduation, with an MBA being desirable, people management experience, experience in handling live operations, and knowledge of city topography and road network.
What are the preferred qualifications for this position?
Preferred qualifications include management experience in delivery operations.
Is there any specific team or group associated with this role?
The role is associated with the Last Mile Delivery team within the Supply Chain/Transportation Management division at Amazon.
Are there opportunities for career advancement within Amazon for this role?
While this position is an internship, successful performance and demonstrated capabilities may lead to opportunities for career advancement within Amazon.
How can I apply for this position?
You can apply for this position through the Amazon career portal by searching for the Job ID: 2526133 and following the application instructions provided.
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