Join Starbucks India as a Store Manager in Meerut and lead a passionate team in delivering an exceptional Starbucks Experience. This role focuses on managing store operations, achieving sales targets, and ensuring top-notch customer service. If you have a strong background in coffee and leadership, this is your opportunity to make a significant impact.
| Job Description | Details |
|---|---|
| Company Name | Starbucks India |
| Post Name | Store Manager |
| Employment Type | Full-time |
| Job Location | Meerut, UP, India |
| Expected CTC | Not specified |
| Vacancy | Not specified |
| Starting Date of Online Application | Not specified |
| Last Date of Online Application | Not specified |
About Starbucks India:
Starbucks India, a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company, operates over 125 stores across 8 cities with more than 1,800 partners. Committed to its mission of inspiring and nurturing the human spirit, Starbucks India emphasizes respect, diversity, and a collaborative work environment.
Purpose and Scope of Position:
The Store Manager is crucial in leading store operations, managing the team, achieving sales targets, and handling customer service issues. This role is responsible for modeling and acting in accordance with TATA Starbucks guiding principles.
Summary of Key Responsibilities:
- Operational Management:
- Complete store operational requirements by scheduling, assigning, and following up on partner tasks.
- Ensure a calm demeanor during high volume or unusual events and maintain store standards.
- Achieve financial objectives, manage store revenue, handle cash, and ensure inventory availability.
- Customer Service:
- Model a ‘customer first’ attitude and train partners to deliver legendary service.
- Solicit customer feedback and address complaints to enhance customer satisfaction.
- Team Leadership:
- Interview, train, and manage store partners, including setting goals and performance reviews.
- Encourage independent decision-making and develop strategic and operational plans.
- Compliance and Performance:
- Ensure compliance with legal and operational requirements.
- Analyze sales figures, forecast future sales, and implement corrective actions as needed.
- Maintain awareness of market trends and competitor activities.
Competencies:
- Living Our Mission and Values
- Helping Others Succeed
- Achieving Results
- Winning With Integrity
Summary of Experience & Education:
- Minimum qualification: 12th pass (Ideally, IHM student or hotel management graduate)
- Expertise in Latte Art
- In-depth knowledge of coffee
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