ChannelAssist Hiring Business Data Analyst – India/Malaysia/Philippines

Job Summary:

As a business data analyst at ChannelAssist, you will be responsible for leveraging data to drive business solutions and support decision-making processes. This role involves collecting, preparing, and analyzing large datasets, generating insights, and providing actionable recommendations to improve business performance.

Key Responsibilities:

1. Data Analysis and Interpretation:
   • Extract, clean, and analyze large datasets using SQL, Excel, and other data analysis tools.
   • Develop statistical models and perform complex data analysis to identify trends, patterns, and insights.
   • Translate data findings into actionable business insights and recommendations.
2. Reporting and Visualization:
   • Create and maintain dashboards and reports using Excel initially, with progression towards reporting data visualization tools.
   • Manage client databases and reporting, as well as channel incentive software.
   • Provide regular reports to management and stakeholders, highlighting key metrics and insights.
   • Develop ad-hoc reports as needed to support specific business needs and initiatives.
3. Business Requirements and Documentation:
   • Collaborate with business stakeholders to understand their data needs and gather detailed requirements.
   • Document business requirements, data flows, and user stories to ensure clarity and alignment.
   • Develop and maintain comprehensive documentation for data processes and analysis methodologies.
4. Process Improvement:
   • Identify opportunities for process optimization through data analysis and recommend improvements.
   • Support the implementation of data-driven solutions to enhance business processes and operational efficiency.
   • Monitor the impact of implemented changes and refine strategies as needed.
5. Data Governance and Quality:
   • Ensure data accuracy, integrity, and consistency across all data sources and reports.
   • Develop and implement data governance policies and procedures to maintain high data quality standards.
   • Conduct regular data audits and quality checks to identify and resolve data issues.
6. Stakeholder Communication:
   • Act as a liaison between business units, IT, and data teams to ensure effective communication and collaboration.
   • Present data insights and analysis results to stakeholders in a clear and understandable manner.
   • Provide training and support to business users on data tools and best practices.

Qualifications:

• Education:
  • Bachelor’s degree in Data Science, Business Administration, Statistics, Information Systems, or a related field. Master’s degree preferred.
• Experience:
  • Minimum of 3-5 years of experience as a Data Analyst, Business Analyst, or in a related role with a strong emphasis on data analysis.
  • Proven experience in data extraction, transformation, and analysis.
• Skills:
  • Proficiency in data analysis tools such as SQL, Excel, Access, Tableau, Power BI, Copilot for MS Office, MS PowerPoint, MS Word, and statistical software.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders.
  • Knowledge of data governance, data quality principles, and best practices.
  • Ability to work effectively in a team environment and manage multiple projects simultaneously.
• Certifications (Preferred):
  • Microsoft Certified: Data Analyst Associate
  • Certified Business Analysis Professional (CBAP)
  • Certified Data Management Professional (CDMP)

Work Environment:

• Remote-based position working with a global remote program management team in North America, Europe, and Asia Pacific.
• Coordination of work hours in support of planning and communications with the in-region and headquarters team is required.
• Collaborating and working with cross-functional teams in Program Management, Development, Finance, and Marketing can be expected.
• May require occasional travel to headquarters for face-to-face meetings, could be annually.

Application Process:

• Apply through the ChannelAssist careers page here
• Submit your resume, desired pay, website/blog/portfolio, and LinkedIn profile URL.
• Provide your gross monthly salary expectations in local currency.