Tele Sales, Home Loan, Conversion, Prospecting, Customer Service, BFSI, Chennai, Hyderabad, Kochi, Mumbai, New Delhi, Telemarketing
Join HDFC Sales as a Loan Officer in the Tele Sales department for Home Loans. This role involves prospecting leads, converting them into customers, and supporting the sales team. The position is available in Chennai, Hyderabad, Kochi, Mumbai, and New Delhi.
| Job Description | Details |
|---|---|
| Company Name | HDFC Sales |
| Post Name | Loan Officer (Tele Sales – Home Loan) |
| Employment Type | Permanent |
| Job Location | Chennai, Hyderabad, Kochi, Mumbai, New Delhi |
| Experience Required | 0.6 – 2 years |
| Salary Range | As per industry standards |
| Functional Area | Telesales/Telemarketing Executive/Officer |
Role & Responsibilities For HDFC Sales Recruitment Drive
- Prospecting: Engage with suspect leads (potential customers who haven’t decided on taking a loan) by making multiple calls, including after office hours, to establish contact.
- Lead Conversion: Convert suspects to prospects by analyzing needs, eligibility profiling, setting appointments, and following up after meetings.
- Sales Support: Collaborate with sales officers to increase conversion rates by promptly calling suspects/prospects and maintaining cordial relationships.
- Product Knowledge: Maintain thorough knowledge of company products, policies, and competitor offerings to handle customer objections effectively.
- Quality Assurance: Ensure the accuracy, punctuality, and quality of conversations, while adhering to turnaround time (TAT) commitments.
- CRM Updates: Record all customer interactions in the software to allow seamless follow-ups by others in the team.
- Generate References: Build rapport with customers to generate referrals.
- Market Feedback: Provide insights to supervisors on market trends and customer feedback.
Skills & Qualifications For HDFC Sales Recruitment Drive
- Educational Qualification: Must be a graduate from any stream.
- Experience: Relevant experience in sales, marketing, promotions, or telemarketing, preferably in the banking and insurance sectors.
- Computer Proficiency: Must be proficient in relevant computer applications.
- Communication Skills: Strong communication and objection-handling skills are crucial for success in this role.
Work Location For HDFC Sales Recruitment Drive
- This role is available in the following cities: Chennai, Hyderabad, Kochi, Mumbai, and New Delhi.
Expected CTC For HDFC Sales Recruitment Drive
- The salary for the Loan Officer (Tele Sales – Home Loan) role will be as per industry standards, based on experience and location.
FAQs about the Loan Officer (Tele Sales – Home Loan) Role at HDFC Sales
Q1: What does a Loan Officer in Tele Sales at HDFC Sales do?
A: The Loan Officer is responsible for prospecting leads, converting them into customers, supporting the sales team, and ensuring high-quality customer interactions.
Q2: What qualifications are required for this position?
A: Candidates must be graduates with relevant experience in sales, marketing, or telemarketing, preferably from the BFSI sector.
Q3: Where is this position available?
A: The position is available in Chennai, Hyderabad, Kochi, Mumbai, and New Delhi.
Q4: What are the key skills required for this role?
A: Key skills include effective communication, sales acumen, product knowledge, and proficiency in relevant computer applications.
Q5: Is this a target-driven role?
A: Yes, the role involves converting leads into customers and supporting the sales team to achieve targets.
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